Amanda (Mandy) Hale: September 12, 2018

Helping Kidney Dialysis Patients Prepare for Hurricane Florence

Patients on Dialysis Require Life-Sustaining Treatment 3X Per Week for 4 hours Per Day

Thousands of patients in hundreds of clinics will be impacted


Amanda (Mandy) Hale

Vice President of Nursing at DaVita Kidney Care


With Hurricane Florence threatening the Eastern seaboard, DaVita Kidney Care has activated its emergency response plan in North Carolina, South Carolina and Virginia in preparation for the storm’s impact. Each coastal state from Florida to Maine is monitoring the progress of the hurricane as there is a greater amount of uncertainty noted in the long-term forecasts.

Proactively dialyzing patients ahead of the storm in centers in the Carolinas is paramount to implementing the emergency response as well as providing patients with all the relevant medical information they need such as prescription information, dietary instructions and fluid restrictions, should they need to dialyze at a different center. DaVita has also been communicating evacuation information with patients and coordinating with other dialysis and healthcare providers to ensure continuity of care for all patients. Finally, the emergency response team will track where patients will be transferred and hold regular scheduled check-ins with local teams to ensure the safety of all those that will be impacted.

In the coming days, patients and their family members can visit for the latest information on center openings during this emergency. Dialysis patients may call DaVita Guest Services at 1-800-400-8331 for help locating dialysis centers and scheduling treatment. If urgent medical care is needed, dial 911.

Emergency Preparedness for People with Kidney Disease

• Kidney patients on dialysis should add several items to their emergency kit that will help meet their needs if an emergency happens. The kit should include the following:

• Emergency phone numbers for doctors and dialysis centers, as well as another nearby dialysis center

• At least three days’ worth of any medicines needed as well as a list of medicines and the dosage amount

• For patients with diabetes, a week’s worth of supplies (syringes, insulin, alcohol wipes, glucose monitoring strips)

• At least three days’ worth of emergency food

• Place these items in a container or bag that can be carried easily if evacuated or moved from home. Rotate the emergency kit’s stock to make sure supplies are not past their expiration dates.

For more information on emergency preparedness, visit


Amanda “Mandy” Hale, RN, is vice president of nursing and leads nursing strategy at DaVita Kidney Care. Mandy holds an associate’s in nursing degree from Kishwaukee College in Malta, Illinois, and a Bachelor of Science in nursing and a Master of Science in nursing degree from Lewis University in Romeoville, Illinois. Additionally, she earned her MBA from Lewis University. She is currently obtaining her Doctorate of Nursing Practice degree from Bradley University in Peoria, Illinois. In her free time, she enjoys traveling with her family and participating in athletic events such as marathon running. Mandy resides in Northern Illinois with her two children.

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